Online Shopping Terms & Conditions

Welcome to the world of Jellycat. Thank you for shopping with us.

This website is provided by this storefront for Jellycat-style plush and gifts. Registered correspondence address: Westworks Building, 195 Wood Lane, London, England, W12 7FQ.

These terms apply to orders you place on this website. You can only place orders if you are a consumer and 18 years of age or older.

After checkout we email to confirm we have received your order. A contract is formed when we confirm the order is accepted and dispatched. We may refuse an order if a product is unavailable, if you are outside our delivery areas, if a price is listed in error, or if payment cannot be completed.

Prices include applicable VAT where shown. Delivery charges are shown at checkout. You become the owner of the product once we have received full payment, including delivery charges.

Returns and cancellations are described on the Returns page. English law applies, without depriving you of protections you have in the country where you live.

Questions: jellycat@gmail.com or +44 (0)3330 040900.